State Farm® Insurance Agent Terri Wright

"I have been a highly satisfied client of Terri Wright’s State Farm Insurance Agency in Yarmouth, Maine since early 2012. I've worked with Terri directly on a number of occasions over the years, and also with her very competent associates, Amy and Marcie. I've enjoyed the convenience of bundling my auto, renters, and life insurance policies through Terri's agency, and my occasional questions have always been answered immediately and thoroughly. When a tree totaled my car in an untimely wind storm on Christmas Eve, 2022, Terri stepped in personally, working with the towing company, the garage and my credit union’s loan officer to resolve the issue in a matter of a week-and-a-half, so that I could replace my car and be back driving in record time. Insurance isn’t Life’s most exciting commodity, but when you need the coverage and rely on agent expertise, you couldn’t do better than Terri Wright’s State Farm team. Jane Delson"

"Everyone at this agency was competent and happy to be helpfulI in whatever way we needed. I learned so very much about insurance while being provided detailed, customized, more complete insurance at a significantly lower price than my old provider. And State Farm has impressive ratings as a company. We couldn’t be happier."

"My family has been a customer of Terri's for about 15 years now. She and everyone in her office are always responsive, helpful and professional. I'm always appreciative of their knowledge and advice...whether that's a kid going to college and changing the auto policy to reflect that, insuring a new vehicle, needing to adjust our condo deductible, help with an umbrella policy, or planned international driving. Terri and her team are ever helpful and I don't hesitate to recommend her...I trust her to protect my family as if it were her own."

"Terri and Team are the epitome of community business and responsive leadership in insurance. Since starting with Terri over 13 years ago, she has helped me underwrite 3 homes 5 cars, dealt with a large water damage claim when a radiator pipe burst, an 2 car claims. Her team is responsive and regularly proactively finds lower cost products to meet my needs, as well as reminding me when the kids good student discounts need to be updated. In addition to meeting all my insurance needs, she always supports school fundraiser, including ads for the high school theater without question in helping to make productions happen. If you have insurance needs and want a proactive friendly team, use Terri Wright."

"Insurance is something you just don’t want to deal with. Terri, Amy, and everyone at Terri Wright State Farm Insurance actually make the process a joy.. if that’s possible. Every single time I call a human answers and they take care of my question or request instantly. I mean instant, as in no “we’ll get back to you soon.” I’m talking on the spot taking care of things. I called today about a new vehicle purchase and Amy had everything taken care of and with a new insurance card in my email within minutes! It’s refreshing and should be an inspiration for all businesses. I don’t even check the prices anymore, because I trust them 100% and the level of service is unbeatable. 10 out of 10! 5 ⭐️! Top Notch!"

"My years of dealing with the Terri Wright State Farm Insurance Agency have been wonderful. Every single person working in this agency has provided me with impeccable service regarding my various policies.There were some claims -and all were handled compassionately, professionally, thoroughly, and accurately. On top of this, Terri at times seemed like a friend and confidante when circumstances were trying or unusual. She is a wealth of information. The staff she hires is top notch; I will mention no names for the fear of leaving out one! All staff displayed patience with me when I asked questions at times of not understanding things, and all questions were most satisfactorily answered. For all, and including newcomers to the region, I unreservedly recommend this agency. You will never be disappointed with their fidelity to your trust."

"If we could go for 5+++, we would rate them there. We have been clients for years and always have had top-notch service but this year was proof positive why you should go with a local agent like Terri and State Farm. Our car was totaled by a deer this past summer, out of state, and in a rural location. It happened right at the end of business day but Terri jumped right in to help, and found a local state farm office near the crash site. They stayed open late, got a rental for us to get home safely. The whole process was taken care of with the personal touch that you won't get if you go for the online insurance companies. Thanks Terri!"

"I can say, with 100% genuine honesty and assurance, on behalf of not just myself, but both my mother and father who have had insurance with Terri Wright since the early 2000s, she is THE BEST insurance agent. She goes far and above, from even the smallest of questions, to dealing with the most complicated claims, continually and consistently always making sure every detail is handled. She responds promptly and thoroughly to emails and calls, personally answering any questions every chance she can. She goes out of her way to ensure you are covered in every way, and follows up on every aspect of every situation. I cannot say enough about Terri and what comfort she gives to each of her clients, always giving the best customer service. Terri is the embodiment of State Farm’s slogan, always being there. THANK YOU, TERRI!"

"Terri Wright and her team of talented professionals have the subject matter expertise, superior customer service, and provide the value I need in a one-stop-shop for all of my insurance needs! Terri & Team continue to exceed my expectations, and I couldn't be happier with my decision to patronize her business."

"I cannot fully express my disappointment in how my commercial account was handled by State Farm. When my small business moved to Maine I shopped around and found SF. They asked for and received my companies current polices and were happy to duplicate the coverage so that I could continue interstate operations as a moving company. Fast forward 6 months and the Federal Motor Carrier Safety Association is requesting proof of insurance via a simple one page form that essentially says this company does carry this insurance. It's a yearly automatic request from the fed gov that my prior carrier handled without issue. I received notice from the FMCSA that the form was overdue, so I contacted my SF rep in Yarmouth and relayed the request. Instead of being honest and telling me that SF does not provide filings to the gov and that I need to find another carrier who does, they lied and dragged out the process for over 6 weeks, passing the buck between departments that I had no direct contact with, resulting in the USDOT revoking my companies interstate authority, meaning I could no longer cross state lines with my truck. SF's "internal investigation" as to how this could have happened was a total farce. The "investigator" called a couple times to say they were "still trying" to reach those decision makers but had not heard back from them. I was never contacted again with any more information. I contacted the state who were apologetic, but after their own investigation found SF broke no laws and there was nothing they could do. At this point I once again drove down to the agency in Yarmouth to express how upset I was and tell them face to face the damage they had caused me. The rep had the audacity to quickly brush off my complaints and then ask if there was anything else they could help me with. I was so upset I just walked out, went home and cancelled my 4 commercial policies, 3 personal auto, homeowners, and threw out their life insurance options I had been weighing. Not a peep or apology from Terri Wright. In twelve years of purchasing business insurance I have never dealt with any other agency that treated me so poorly. Cross them off your list and deal with a smaller local agency that wants your business, because State Farm just does not care."

"Terri Wright is the best insurance agent I've ever worked with. I have had some claims on my auto insurance and she is very professional and efficient. Claims were handled very timely, and she walked me through the entire process. She takes care of every detail. She was also very helpful with the process to purchase life insurance. She explained all of my options and helped me make a very informed decision. Terri goes above and beyond to ensure happy customers. I would highly recommend both Terri Wright, and State Farm Insurance to anyone!!"